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playback problem
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peterpiper
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Post: #1
playback problem
hi guys,
ive been looking forward to this version.
i've been experiencing alot of the same problems, especially with tv shows, as the others.
i have however had the added problem of the tv shows not playing. " there was a problem with your selection" this is whether i have use default player enabled or not.
the videos are mp4's

thanks

Posted from within Movie Premier for Windows 8
04-29-2014, 04:30 AM
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ShuGrDaddy
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Post: #2
RE: playback problem
We have added some additional tv search algorithms in 2.0.0.3 coming out today. If you still have issues - see the sticky thread about submitting your folder info to is for analysis.

For the playback issue - send your error log to support@shugrmedia.com.

Thank you
04-29-2014, 04:53 AM
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gryphon
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RE: playback problem
Hi peterpiper, are you trying to play episodes by selecting them in the Windows Explorer (file system)? Or by navigating in Movie Premier and clicking the "Play" button?
04-29-2014, 06:13 AM
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peterpiper
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Post: #4
RE: playback problem
its works when using the explorer.

I only have the issue from in movie premier and only with TV shows.

as a note: when the show is detected as a movie in movie premier then it will play using movie premier
04-29-2014, 07:56 AM
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ShuGrDaddy
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Post: #5
RE: playback problem
Are you selecting and playing a single episode or an entire season?

Thank you
04-29-2014, 09:20 AM
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peterpiper
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Post: #6
RE: playback problem
It happens when i select a single episode.
I must say also that all my series are currently lumped into 1 "series" called video (my share's name).

I think i'll wait for the new update and see if that sorts out the series and then try playing them.
04-29-2014, 05:06 PM
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peterpiper
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Post: #7
RE: playback problem
Hi,

After the update the shows are playing.

I do however have to go to each show and movie and select get details.
when i do a update all it pulls the posters for most but none of the details.
05-01-2014, 01:33 AM
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ShuGrDaddy
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Post: #8
RE: playback problem
Can you send us your error log file. Send it to support@shurgmedia.com.

Thank you
05-01-2014, 04:05 AM
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