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The hunger games 1080p wont play
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ataraxicstorm
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The hunger games 1080p wont play
I have a copy of The Hunger Games purchased from win 8 video store, it's the 1080p version with the included extra bits.... about 4hours long in total. Movie Premier refuses to play this file. Though it plays fine in other players.
03-04-2013, 05:57 AM
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ShuGrDaddy
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Post: #2
RE: The hunger games 1080p wont play
Can you tell me a bit more about the file?

Where is it located relative to your other movies?
What type of file is it - mp4, avi, etc?
Does Movie Premier find the file and the metadata successfully but only fail on playback?

Thank you
03-04-2013, 06:47 AM
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ataraxicstorm
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RE: The hunger games 1080p wont play
Its a 11.9gb WMV file, located in videos library /movies folder and yes all the meta data was found no problem. Just playback that's the issue.
03-04-2013, 06:59 AM
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ShuGrDaddy
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RE: The hunger games 1080p wont play
Ok. Can you try to play the file again and then send the log file to support@shugrmedia.com.
03-04-2013, 07:47 AM
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gryphon
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Post: #5
RE: The hunger games 1080p wont play
Also, do you have any other movies purchased from the Windows 8 store? If so, do those play?
03-04-2013, 08:04 AM
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ataraxicstorm
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RE: The hunger games 1080p wont play
I have a tv episode from them, same WMV format and that fails to play also. Ill send the log file now
03-04-2013, 03:32 PM
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ShuGrDaddy
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Post: #7
RE: The hunger games 1080p wont play
This appears to be caused by a digital rights management (DRM) limitation for content downloaded from the Windows Store.

We are speaking to Microsoft to see if there is a way to allow playback via our player framework.

You stated you are able to play this file in other players. Can you list which players work?

Testing in our environment allows content downloaded from the Windows Store to be played in the default Windows 8 Video player only.

Thank you
03-05-2013, 06:51 AM
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ataraxicstorm
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RE: The hunger games 1080p wont play
abit presumptuous of me, it only plays in default video player. multimedia 8 prompts me to install Media Feature Pack, even VLC player wont let me play it Sad
03-05-2013, 07:01 AM
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ShuGrDaddy
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Post: #9
RE: The hunger games 1080p wont play
Just a quick update on this. The Windows 8 team responded by saying this is in fact a drm related issue. They added that they do not have a means of allowing us (developers) a way of interacting with the Windows store drm API. Currently only Microsoft apps can manage the Windows Store content.

However, they have directed us to the team who manages the Windows Store content apps and we are working with them to see if there is any possibility to get this working in our app.

We will keep you posted.

Thank you
03-08-2013, 08:10 PM
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ShuGrDaddy
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RE: The hunger games 1080p wont play
Just to keep you in the loop - we are in conversations with Microsoft on a method to allow us to play this content. Our development team is in the process of implementing a version of how this would work.

Once we have confirmed the desired (and only) playback functionality, we will incorporate it into a release.

Thank you
03-22-2013, 10:08 AM
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