ShuGr Media

Full Version: How to send your Error log file for review
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In order to help us identify and resolve issues with your environment, we may ask you to send us your log file.

In order to do this, complete the following steps:

1. Search the machine with Movie Premier installed on it for *.log
2. Locate the ShugrMediaError.log file
3. Send the file to support@shugrmedia.com

Thank you